Remote Setup & Onboarding SOP
Cyou delivery workflow: burn-in, export pack, screenshare onboarding, and operator handover.
Remote Setup & Onboarding SOP (Cyou Phone Farm)
What “remote setup” includes
Cyou engineers configure your **licensed** mirror/group-control workspace on hardware we ship—not resale of third-party license keys by default.
Typical scope:
- USB hub port map and powered topology validation
- USB screen projection baseline on control PC
- LAN OTG scan ranges on farm subnet (if ordered)
- Device groups and operator monitor layout
- Batch APK canary workflow documentation
- Operator handover checklist and escalation path
Delivered via **Remote Control Configuration**, **Group Control Onboarding**, or **Starter / Studio Pro / Enterprise** packages on /services/packages.
Delivery SOP timeline
| Stage | Cyou action | Buyer action | |-------|-------------|--------------| | Order confirmed | Proforma accepted, production slot | Provide destination, plug type, control software choice | | Burn-in | 72h factory script, serial sheet per node | — | | Pre-shipment (optional) | Chassis + packed carton photos/video | Review before seal | | Export pack | Foam brace, invoice, packing list | Prepare importer details | | Transit | DHL/FedEx/UPS handoff | Track and inspect on arrival | | Remote onboarding | Screenshare session(s) per package tier | Control PC ready, hub cabled | | Handover | Runbook + spare-parts list | Internal operator training |
After remote session
- Run your real app matrix on canary group before fleet rollout.
- Document VLAN egress if using segmented device labs.
- Schedule quarterly fan cleaning—see Help cooling articles.
Related links
- /deployment
- /help/after-purchase-guide
- /help/device-connection-video-guide
- /services
- /contact
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