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Buyer Specifications & Logistics

Dimensions, weight, power, voltage, models, control PC scale, lead time, packing, warranty, RMA, and pre-shipment photos.

Buyer Specifications & Logistics (Dimensions, Power, Warranty, RMA)

Quick reference — standard 20-node motherboard box

| Item | Reference value | |------|-----------------| | Form factor | 2U rack-style metal chassis | | Dimensions (L × W × H) | **480 × 400 × 88 mm** approximate (±10 mm per batch) | | Weight | **~14 kg** bare chassis · **~18–22 kg** packed for export | | Nodes per box | **20** motherboard nodes (no screen, no battery) | | PSU rating | **450–550 W** adaptive PSU (tier matched to SoC) | | Input voltage | **110–220 V AC**, 50/60 Hz | | Typical power draw | **280–420 W** at full 20-node USB mirror load (SoC dependent) | | Recommended circuit | Dedicated **10 A** outlet or PDU slot per box (+25% headroom) | | Lead time | **7–21 business days** after order confirmation (standard configs) | | Warranty | **90 days** hardware defect from delivery date | | Transit damage | Report within **7 days** with photos |

Values are factory reference — your proforma and burn-in sheet confirm the exact batch.

Supported phone models

Cyou Phone Farm ships **real motherboard** farm boxes, not consumer handsets. Current catalog lines:

  • **Samsung Box** — S8, S9, S10, S20, S21 FE, S22, Note series, Z Flip, Change / Super Change tiers
  • **Oppo Box** — Find X2, Find X2 Pro, Find X3 Neo, Reno5 Pro
  • **Xiaomi Box** — 6X/A2, 8SE, MIX 2, Xiaomi 8, Nubia Z17
  • **OnePlus Box** — 3, 5 Super Change, 8 Pro, 9 Pro, 11
  • **Pixel Box** — 4a, 5, 6, 7 Pro, 4XL Super Change

Each SKU on /shop lists CPU, RAM/storage, Android version, and USD reference price. Mixed trays and empty chassis are quoted separately.

How many boxes can one control PC manage?

**USB screen mirroring (most common first connection):** - One powered industrial USB hub on **one USB host controller** → reliably **one box (20 nodes)**. - **~40 nodes (2 boxes)** possible on one workstation with **two USB controller cards** and validated hub wiring — not on a single laptop root hub. - Above **60 USB ports** on one PC: add-in USB cards and Enterprise BOM review.

**LAN OTG mirroring:** - After USB authorization, additional boxes on the **same farm VLAN** can mirror over Ethernet. - Scale depends on mirror software, gigabit switch, and operator monitors — not only USB port count.

**Large sites:** - Plan **primary + backup control PC** above 40 nodes. - Enterprise Deployment includes workstation and network BOM review.

See also: /help/usb-screen-projection · /help/large-farm-network-deployment

Delivery time

  • **Standard configurations:** commonly **7–21 business days** after sales confirms your order and payment terms.
  • **Single-box samples:** often **7–12 business days** when board stock is available.
  • **Custom mixes / flagship shortages:** **14–30 business days** — confirmed on proforma.
  • **Express freight:** DHL / FedEx / UPS from Guangzhou after export packing — transit time depends on destination (not included in factory lead time).

Export packing

  • Anti-shock **foam bracing** and corner protection
  • **Accessory checklist** taped inside carton lid
  • **Burn-in serial sheet** per node
  • **Commercial invoice** and packing list for customs
  • Handling marks on outer carton for air/sea freight

Factory photos of packing process: /about (Guangzhou facility gallery).

Pre-shipment photos or video

**Yes — available on request** before we seal the export carton.

Typical media we provide: - Chassis exterior and tray layout - Burn-in serial sheet snapshot - Packed carton with labels (before carrier pickup)

Request in your quotation email or /contact form with proforma / order reference.

Remote installation and setup

  • **Included with hardware:** first-connection guide, burn-in sheet, Help Center articles (USB, LAN OTG, batch APK).
  • **Remote Control Configuration service:** screenshare setup of USB paths, LAN scan ranges, and control software workspace on your license.
  • **Group Control Onboarding:** sync control baseline, batch APK policy, operator handover.
  • **Starter / Studio Pro / Enterprise packages:** escalating remote hours and network BOM review — see /services/packages.

Remote sessions use WhatsApp, Telegram, or agreed screenshare. Customer provides control PC access and network details.

Warranty (90 days)

Hardware defect warranty: **90 calendar days from delivery date** covering chassis fabrication, bundled PSU, and factory-installed fans under normal 24/7 farm use.

**Not covered:** unauthorized ROM flashes, consumer hub overload, liquid/impact damage, incorrect mains voltage, or environmental abuse.

Extended SLA available on enterprise contracts — ask sales.

If something is broken — RMA process

  1. **Transit damage:** photograph outer carton and device within **7 days of delivery** before discarding packaging.
  2. **Functional defect:** message WhatsApp **+85262155642** or Telegram **@huicheng1998** with order number, **node serial from burn-in sheet**, and photos/video.
  3. Support classifies: warranty manufacturing fault vs operator environment (hub, ROM, power).
  4. **Warranty-approved:** spare fan/PSU/board shipped from Guangzhou stock, or return-to-factory repair — path confirmed in writing.
  5. **Keep original export carton** when return shipment is required.

Spare fans, PSUs, USB hubs, and trays are stocked in Guangzhou for expansion and RMA — not only first shipment.

When to contact sales

  • Confirm dimensions/weight for your destination freight quote
  • Request pre-shipment photos
  • Multi-box control PC sizing
  • Custom voltage plug and PSU region
  • /shop
  • /contact
  • /deployment
  • /services/packages
  • /faq
  • /terms

Need deployment help?

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